How Can We Help?


Technical Support

Learn more about our products, find answers, get the latest updates, and connect with other Hexagon Geospatial product users, or get support from our professional service team.

Hexagon Geospatial Support Portal

  Learn more about the Support Portal and how it works.

Hexagon Geospatial Community

  Read about the Community and what it has to offer.

Knowledge & Support


Phone Support




Learning at the speed of business: Have a question but no time for formal training? Check out eTraining! It's fast, focused, and free!




Resources include instructions, tools, forms, and resolving common issues related to licensing. Learn how to generate a license, re-host a license, and how to set up a license server.

Hexagon Geospatial Licensing



Hexagon Geospatial products and patches are available for download, as well as example data, common reference data, language packs, and utilities for select products.

Hexagon Geospatial Downloads

New to the Support Portal?

Available 24 hours a day, our new single sign-on, mobile-ready Hexagon Geospatial Support Portal is here to manage all your support issues.

New to the Community?

Gain, exchange, and share knowledge, or discuss topics with other Hexagon Geospatial Product pioneers and experts to get the most out of Hexagon Geospatial products.

Software Maintenance Program

Software Maintenance is a comprehensive support program available to all customers on a yearly subscription basis.