Outage Response Interactive Demo
View and analyze the outage response information to find patterns within your outage data
About the Outage Response Incident Analyzer View
Small problems within utility companies can quickly lead to big problems, leaving thousands of people without water or power. This is why it is important to quickly attend to any problem regardless of size.
In this Incident Analyzer View, utility calls taken in Harrisburg, Pennsylvania over the course of three months have been organized by priority level and response time. Through the use of the widgets, easy analysis can be done of where the most incidents occurred, what day of the week they occurred on, and the time of day the incident. A heat map widget also displays this data in a matrix view that shows most incidents have occurred throughout the week.
This Incident Analyzer presents a utilities company with the ability to better understand and predict problems in their service areas.