OUR STORY
Google Maps for Utilities
Empower Utilities with Google Maps
Utilities can leverage Google Maps to improve asset and field services management and keep customers informed about outages, restoration work, and more.
Linedata Improves Water Utility Operations
Check out how this Brazilian water and sanitation utility services company reduces costs and keeps operations running smoothly by optimizing its Google Maps usage.
Benefits
Comprehensive Communication
Keep operations centers, field teams, and customers up-to-date with map-based information about the status of utility services and operations.
Reliable Services
Google’s always-on infrastructure provides the reliability that utility companies need to deliver reliable services to their customers.
Optimized Experience
As a Google partner, we can help you optimize your Google Maps with unlimited support, flexible billing, and access to high-volume discounts.
Capabilities
With Google Maps Platform, you have location-based tools to manage assets and field teams to ensure timely repairs, improve safety, and increase customer satisfaction. With it, you can:
- Map asset locations and track maintenance activities
- Dispatch and route resources faster and more accurately
- Share data across the organization for efficient and up-to-date task management
- Import and analyze collected information to better identify and predict problems and mitigate risk
Related Resources
White paper: Improving public utilities operations and customer experiences with Google Maps
Google Maps can help keep utility customers informed of maintenance and repair schedules and the status of their service. With it, you can:
- Increase operational efficiency and ensure that customers receive the right messages at the right time
- Notify customers about any planned or unplanned outages that may impact their service
- Deliver information via desktop and mobile websites and apps
- Quickly generate mailing labels to notify property owners about upcoming service based on property records
Related Resources
White paper: Improving public utilities operations and customer experiences with Google Maps
APIs that support asset and field services management and customer communications include:
- Maps APIs display static and dynamic maps, including Street View images
- Geocoding API converts addresses to geographic coordinates, or the reverse
- Places API sends field crews to precise addresses based on reported locations
- Directions API provides directions and calculates current and future travel times to field service teams based on real-time traffic
Related Resources
White paper: Improving public utilities operations and customer experiences with Google Maps
More Information
Deliver Results with Google Places
Take a detailed look at the Google Places API and hear real-world examples of how utility companies can leverage these capabilities.
Get More Value Out of Your Business Data
Easily collect, connect, visualize, and analyze business data with Hexagon’s Feature Analyzer.
Contact Us
Do you need more information? We’ll connect you to an expert who can help.
