Google Maps for Utilities

With Google Maps Platform, you have location-based tools to manage assets and field teams to ensure timely repairs, improve safety, and increase customer satisfaction. With it, you can:

• Map asset locations and track maintenance activities 
  
  
• Dispatch and route resources faster and more accurately 
  
  
• Share data across the organization for efficient and up-to-date task management 
  
  
• Import and analyze collected information to better identify and predict problems and mitigate risk 

Google Maps can help keep utility customers informed of maintenance and repair schedules and the status of their service. With it, you can:

• Increase operational efficiency and ensure that customers receive the right messages at the right time 
  
  
• Notify customers about any planned or unplanned outages that may impact their service 
  
  
• Deliver information via desktop and mobile websites and apps 
  
  
• Quickly generate mailing labels to notify property owners about upcoming service based on property records 

APIs that support asset and field services management and customer communications include:

• Maps APIs display static and dynamic maps, including Street View images
  
  
• Geocoding API converts addresses to geographic coordinates, or the reverse
  
  
• Places API sends field crews to precise addresses based on reported locations
  
  
• Directions API provides directions and calculates current and future travel times to field service teams based on real-time traffic